Delivery & Return Policy

At Gizvora, we aim to provide our customers with a smooth, reliable, and convenient shopping experience. This Delivery & Return Policy explains our shipping, delivery, and product return procedures.

Delivery Policy

Order Processing

Orders placed on the Gizvora website are processed after successful payment confirmation and order verification.

Orders are generally processed within 1–3 business days. Processing times may vary depending on product availability, order verification, weekends, public holidays, or unforeseen circumstances.

Delivery Time

Once an order has been dispatched, the estimated delivery time is generally 3–7 business days, depending on the customer’s location and the availability of courier services.

Delivery timelines are estimates and may vary due to:

  • Courier or logistics delays
  • Weather conditions
  • Public holidays
  • Transportation issues
  • Remote delivery locations
  • Unforeseen circumstances beyond our control

Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before the customer completes the order.

Order Tracking

Where tracking facilities are available, customers may receive shipment tracking details through their registered email address or phone number after the order has been dispatched.

Delivery Address

Customers are responsible for providing a complete and accurate shipping address and contact information while placing an order.

Gizvora will not be responsible for delivery delays or failed deliveries caused by incorrect, incomplete, or inaccurate address details provided by the customer.

Delayed or Damaged Delivery

If your order is significantly delayed or arrives in a damaged condition, please contact us as soon as possible with your order details.

Our team will review the issue and provide assistance according to the applicable return, replacement, or refund terms.

Return Policy

At Gizvora, we take reasonable care to ensure that customers receive the correct products in good condition.

A return or replacement request may be considered if:

  • The product received is damaged.
  • The product received is defective.
  • An incorrect product has been delivered.
  • Essential components or accessories are missing.
  • The product received does not match the product ordered.

Return Request

Customers should contact Gizvora as soon as possible after receiving the product to report a damaged, defective, or incorrect product.

To initiate a return request, please contact us at:

Email: tryashokkumar90@gmail.com
Phone: +91 8130799431

Customers may be required to provide their order number, photographs, videos, or other relevant information to help us verify the issue.

Product Condition for Return

For an approved return, the product should generally be returned in its original condition with the original packaging, accessories, manuals, warranty documents, and other components supplied with the product, where applicable.

Products that have been damaged due to misuse, accidental damage, unauthorized modification, or tampering by the customer may not be eligible for return or replacement.

Return Verification

All return and replacement requests are subject to verification and approval by Gizvora.

After reviewing the request, we will inform the customer about the applicable resolution. Depending on the circumstances and product availability, the resolution may include a replacement, repair, or refund, as applicable.

Return Shipping

If a return is approved due to an error attributable to Gizvora, we may provide appropriate instructions for returning the product.

Return shipping terms may vary depending on the reason for return, product category, and applicable return conditions.

Refund for Approved Returns

If a refund is approved following a valid return, the applicable refund amount will generally be processed to the original payment method used for the purchase.

The time taken for the refund to reflect in the customer’s account may vary depending on the payment gateway, bank, card issuer, or financial institution.

Non-Returnable Situations

A return or replacement may not be accepted if:

  • The product has been damaged due to customer misuse or negligence.
  • The product has been altered, modified, or tampered with.
  • Required accessories or components are missing.
  • The product is returned without its original packaging, where applicable.
  • The return request does not meet the applicable eligibility conditions.
  • The customer fails to provide the required information for verification.

Contact Us

For any questions regarding delivery, returns, replacements, or refunds, please contact us:

Business Name: Gizvora
Owner: Kanhaiyalal Mali
Email: tryashokkumar90@gmail.com
Phone: +91 8130799431

Business Address:
Makan No. 177, Ward No. 08, Manpura,
Teh-Sitamau, Manpura, Mandsaur,
Madhya Pradesh – 458389, India

We appreciate your trust in Gizvora and are committed to providing a reliable shopping experience.